Atcan Kitchens

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Warranty

 

Atcan Industries Limited warrants to the original purchaser, subject to the conditions and limitations set out below, that the cabinets are free from defect (defined as imperfections that impair the use of the product) in material and workmanship for five years from delivery to the original consumer purchaser.

It is a fact of nature that no two trees are alike and therefore no two pieces of wood, even those from the same tree, are not the same. These differences in natural color and grain mean that each piece (e.g., style, rails and glued panels of wood) will respond differently to the finishing material used. This is the beauty and nature of wood. This warranty does not apply to any such differences in appearance.

In addition, any finish will exhibit color changes over time when exposed to different types of light and environment. This process will be accelerated by factors such as fluorescent light, direct sunlight, cigarette/cigar smoke and certain household cleaners. Likewise, synthetically made materials will react differently when exposed to different types of light and environments. Atcan has no control over those factors, and any such changes in appearance are not covered by this warranty.

This warranty is limited to the cabinets and parts installed and used in residential settings. Labor, installation and shipping costs are not covered by this warranty.

ATCAN’S SOLE RESPONSIBILITY UNDER THIS WARRANTY SHALL BE TO EITHER REPAIR OR REPLACE THE PRODUCT, AT THE SOLE OPTION OF ATCAN.

This warranty requires that the purchaser exercise normal cabinet care. This warranty is void if the product has been subject to misuse, modification, neglect, accident, tampering or any event other than ordinary use. This warranty does not cover damage caused by, but not limited to, fire, excess heat, flood, faulty installation, improper kitchen design, acts of nature and any other factors that are beyond the reasonable control of Atcan.

ATCAN SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING BUT NOT LIMITED TO ANY INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM THE USE OF THIS PRODUCT BY ANY PERSON.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED. ANY OTHER SUCH WARRANTY EXPRESS OR IMPLIED ARE HEREBY DISCLAIMED AND DENIED.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY HAVE OTHER RIGHTS, WHICH VARY FROM PROVINCE TO PROVINCE.

Atcan reserves the right to add, modify or delete cabinet specifications in conjunction with continuous product development.

Claims procedure: All claims for defective product must be submitted to Atcan in writing and must include a dated copy of the original retail receipt and/or invoice number and/ or purchase order number. Atcan will arrange authorized personnel to inspect or send for inspection, and elect to either repair or replace the defective cabinet or component part.

All claims must be mailed to:
Atcan Industries Limited
571 Ferdinand Blvd.
Dieppe, New Brunswick
Canada, E1A 7G1
Attention: Customer Service